Support

Welcome to the TEAM-BHP Merchandise Store Help Desk.

This storefront is operated by SteeringWear in partnership with TEAM-BHP. Our support team is here to assist you with any questions regarding your order, delivery, product details, or general inquiries related to the merchandise store.

Contact Us

For any support requests, please contact us at:

Email:
tbhp.sw.shop@gmail.com

When reaching out, we recommend including the following details to help us assist you faster:

  • Order Number

  • Name used for the order

  • Brief description of the issue or request

Support Hours

Our customer resolution team operates during the following hours:

Monday – Saturday
11:00 AM – 5:00 PM (Indian Standard Time)

We strive to respond to all queries as quickly as possible during working hours.

Emails received outside of support hours will be reviewed and responded to during the next active support window.

Order Assistance

Our support team can help with:

  • Order tracking and delivery updates

  • Product-related queries

  • Exchange or replacement requests

  • Address corrections (before dispatch where possible)

  • General assistance regarding the merchandise store

Customers are encouraged to contact us within 2 days of delivery for any product concerns so that we can assist promptly.

Policies

For detailed information regarding store operations, please review the following pages: